Is ‘local’ the antidote to ‘too much world’?

Why showing up in communities (authentically) is one of the most valuable things an organisation can do right now.


If you work in brand, communications, or CSR, you’ve probably noticed a collective shift in recent years. It’s about people.

We knew people people were getting increasingly cynical about big institutions, now it seems, they're exhausted by them. The Reuters Institute Digital News Report found that 46% of UK adults now actively avoid the news at least sometimes, up from 24% in 2017. That’s a figure from 18 months ago so we could reasonably assume that figure is now higher. Two in five describe the news cycle as worn-out, repetitive, and overwhelming. War, politics, crises - it just keeps coming and coming, whilst feeling increasingly unsolvable.

In a world where there’s just too much world. It seems as through people are increasingly focusing closer to home.

%46
of UK adults now actively avoid the news — up from 24% in 2017
Reuters Institute Digital News Report, 2024

The proximity bonus

What’s interesting is that the same people switching off national news are now turning up to save their local pub, fund their local newsletter, and shop at their community-run café.

Trust follows the a similar pattern. Across all EU member states, local and regional institutions are trusted more than national governments by an average of 15%. In France, the gap is a very gallic 32%. A 2026 survey of 27,000 people across the EU found local institutions score 4.8 out of 10 on confidence, versus just 3.6 for national governments. In the UK, only 27% of people report high or moderate trust in the national government - well below the OECD average (ONS, 2023).

Trust in national government has fell from 40% in 1986 to 12% at the end of 2024 (British Social Attitudes Survey). That's a generational collapse. And into that vacuum, local seems to be starting to fill something global can’t.

The trust gap — national vs local
%12
of people trust national government most of the time
British Social Attitudes Survey, 2024
4.8
out of 10 — average confidence in local institutions, vs 3.6 for national governments
EU Survey of 27,000 people, 2026

Agency is crucial

There's a reason local feels important when national doesn't. Local is where people have a stake.

Their kids' school. The high street they use three times a week. The community centre their neighbour volunteers at on a Thursday. These things are visible, tangible, and crucially changeable by ordinary people.

Power to Change has been tracking this at an economic level for years. For every £1 spent with a community business, around 56p stays in the local economy - compared with just 40p for large private-sector firms. The feeling that keeping it local is worth it seems to be backed up by the stats.

Pubs are a great example. When a pub closes in a village, people don't start a national campaign - they rally the locals. More than 50 pubs across England have been brought into community ownership this way, raising £15m in community shares, transforming into multi-use hubs offering childcare, co-working, food, and events. That's a beautiful example of people deciding that something close to them is worth fighting for - and committing money to it.

What national strategies look like
A purpose statement in a PDF
Signed off at board level, shared at all-staff, quietly forgotten
A one-off campaign
Photographs well, lands nowhere, repeated next year
Reach and impression metrics
Output tracked, outcomes ignored
Centrally designed, locally delivered
Built for an internal audience, felt as imposed
What local presence looks like
A business that employs local people
Visible, consistent, felt every week
A fund where the community decides
The brand doesn't choose what matters. The community does.
Trust built through repetition
Slow, relational, compounding over years
Designed with, not delivered at
Shaped by local insight from day one

People will pay for local. Less so for national.

Local news is the clearest proof of this.

UK audiences won't subscribe to national outlets en masse - but will happily contribute £4 a month on average to support a local independent newsroom that covers their street, their school, their council (Public Interest News Foundation). I know I do.

The UK gov’t recently announced £12m in public funding for local media - framed by DCMS (the Department for Digital, Culture, Media & Sport) as the first major action plan to support local journalism in a generation, responding to the spread of 'news deserts' across the country, as well as the rise of more problematic news outlets and the loss of any central source of validated truth.

Local stories are a much more important, and crucially relatable form of news to the majority of people.

What this means for us

Most brand 'localisation' is just media targeting. It's the national campaign with the postcode swapped out. Communities see through it immediately - because it is immediately obvious that no one who made it has ever been to the place it’s landing in.

Contrast that with the organisations whose model is structurally local. 70% of jobs in community businesses go to local people. Leadership is nearly four times more likely to come from minoritised backgrounds than in private SMEs. These organisations aren't marketing to their community, they are them.

Greggs is a lovely example here. It doesn't publish a purpose manifesto, but it has a foundation that's been funding breakfast clubs, employability programmes, and children's hospices in the specific places it operates - for over thirty years. No national campaign, just presence over time. That and the sausage rolls.

The LGiU's State of the Locals 2025 found that local community groups receive the highest levels of public trust of any institution - above local councils, above the civil service, and well above central government. The closer to home, the more credible.

Finding
Local community groups receive higher levels of public trust than any other institution — above local councils, the civil service, and well above central government.
LGiU State of the Locals, 2025

The opportunity

The world is getting louder, larger, and harder to make sense of at scale. People are actively retreating from it - not just out of apathy, but out of self-preservation.

Local is where people still feel like things make sense. Where they know the names, can see the results, and feel like their presence has effect. For organisations willing to show up there (properly, patiently, on the community's terms) that's not a limitation, it’s a mutually beneficial opportunity. Exactly the kind of opportunity we at Connect2 make happen.

Interested? Talk to us at hello@connect2-uk.com or click the ‘contact’ button on the top right.

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